Shipping and handling is calculated at checkout. There are no customs or customs related fees in the product price or shipping amount. For all orders over $60, shipping will be free!
We ship within Australia and your order will be sent to you via Australia Post.
We endeavour to have your products on their way withing 24 hours of receiving your order - weekends and public holidays aside! So you should receive it within 3-7 days.
You will receive email notification that your product has been dispatched.
Orders placed after Friday 21 December 2018 will be dispatched from Thursday 3 January 2019 while we take a short break.
If you are not completely satisfied with your Skin Strong products, please send us an email or call and we would be delighted to help - it may be you need some help picking the best one for the job!
In this case, we will happily swap your product and refund you the cost of returning your product, within 3 days of receiving the returned goods. This will be done via PayPal.
If your Skin Strong product is defective (eg. the container arrives broken) we will send you a replacement within 3 days of notification from you.